Privacy notice

Last updated: November 2026

Who we are

This website and the Mirrorlex software are run by Phyllis Roye, trading as Mirrorlex, at Unit 82A, James Carter Road, Bury St Edmunds, Suffolk IP28 7DE. We're responsible for the personal information described here. To contact us about it, email info@mirrorlex.co.uk, use the contact form, or write to the address above.

The Mirrorlex software

Mirrorlex works entirely on your own computer. It doesn't send your documents, or anything else, to us or anyone else, and it doesn't connect to the internet.

What this website collects

• If you use the contact form or email us: your name, organisation, email address and message. We use them only to reply to you and, if you go on to buy a licence, to issue it.
• When you visit: like any website, our hosting provider automatically records basic technical information, such as your IP address and the pages requested, to keep the site running and secure.

This website uses no cookies, advertising or analytics, and doesn't track you. Our fonts are served from our own site, so visiting doesn't share your details with a font provider. If we show a video, it uses YouTube's privacy-enhanced mode, which sets no cookies until you choose to play it.

Who handles it for us

Our website is hosted by Netlify, Inc., which also receives contact form messages on our behalf. Emails to info@mirrorlex.co.uk are passed on to us by our email forwarding provider, ImprovMX. Netlify is based in the United States, and transfers of information to it are made with the safeguards required by UK data protection law.

Why we may use it

We use your contact details because you asked us to reply (our legitimate interest in responding), and, if you buy a licence, to perform our contract with you.

How long we keep it

We keep enquiries for up to two years, and customer records for as long as the law requires for business and tax purposes (usually six years).

Your rights

You can ask to see the information we hold about you, have it corrected or deleted, or object to how we use it. To do so, email info@mirrorlex.co.uk or write to the address above. If you're unhappy with how we've handled your information, you can complain to the Information Commissioner's Office at ico.org.uk.